Frequently Asked Questions
Everything you need to know about shopping with Lineroots Supply.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most unused items in their original packaging. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
Which payment methods do you accept?
Lineroots Supply accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking link. You can also log into your Lineroots Supply account and view 'Order History' for real-time updates.